BMA Customer Care

BMA Wealth Creators has been around in the Indian stockbroking space for a while as a full-service stockbroker. The stockbroker is known for its wide offline presence via 42 branches and thousands of business partners. Furthermore, the broker is also good in providing exposure to its clients across trading segments.

The size of the stockbroker can be guessed from the fact that it has an active client base of 28,000+. This number puts the broker among the mid-sized stockbrokers in the country.

Also Read: Top Stockbrokers with Active Clients

When it comes to BMA Customer Care, the stockbroker provides the following communication channels to its clients:

• Toll-Free Number
• Email
• Phone
• Offline Branches

Being a full-service stockbroker, the number of channels definitely look limited as the broker has not gone beyond the conventional support methods and look ways such as chatbots or Whatsapp (for personalized communications) or web-assistance for that matter. All these channels are relatively tougher to build and maintain but are definitely conducive for the users looking for quick assistance.

Furthermore, talking about the quality of BMA Customer Care coming from the channels offered, the stockbroker lags big time and certainly needs to pull up its socks as far as customer satisfaction is concerned.

For instance, the Industry average for percentage fo complaints against the total clients acquired is 0.02. That is, for every 1000 clients, 2 clients raise a complaint against their broker at NSE (National Stock Exchange). For BMA Wealth, that number is 15 per 1000 clients. Thus, implying high client dissatisfaction from the services offered by the broker.

In case you are looking to get in touch with the BMA Customer Care, here are the contact details:

 

However, if you don’t get a satisfactory response from BMA Customer Care, you may choose to contact the compliance officer of BMA Wealth Creators through the following details:

 

If you are looking to get started into stock market trading or investments in general, let us assist you in taking your next steps forward:

 

BMA Wealth Creators has a presence through its sub-brokers and franchise offices across the following cities and towns in India: