Sharekhan Customer Care

Sharekhan Customer Care comes with a wide range of communication channels and reasonable service quality. Let’s have a detailed look in this review.

Sharekhan is one of the oldest names in the stockbroking space, especially when it comes to full-service stockbrokers in India. It was established in the early 2000s and has in fact seen the 2008 share market bubble.

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Sharekhan Customer Care Support

As far as Sharekhan customer care is concerned, Sharekhan trading offers you the facility of Demat account and trading account. You can get in touch with the broker through the following communication channels:

• Live Chat (preferred for quicker turnaround)
• Whatsapp Messages
• Email
• Toll-free number
• Webform
• Offline Branches
• Phone (preferred for quicker turnaround)
• Social Media

As shown above, there is a wide range of communication channels when it comes to Sharekhan Customer Care. This is a good sign of credibility towards the full-service stockbroker since it has taken specific steps to open various lines of communication with the customer.

Furthermore, the quality part of Sharekhan Customer care is also well taken care of. You can expect a quick turnaround time, especially with call based channels. Live chat is another interesting and quick way to get your queries resolved from the broker.

The turnaround time of your query depends on the channel you have used for raising your concern. For instance, if you have used the web form, the broker claims to come back with a resolution within 24 hours.

The broker offers call and trade facility to its clients and the broker can be reached out using the contact details mentioned in the table above. Here are the timelines you must follow for call and trade facility:

• Equities and Derivatives: 8.30 am to 4.30 pm
• Currency Trading: 9.00 am to 5.00 pm

In case you are looking to get in touch, here are the contact details.

 

Sharekhan Customer Care Timings

Sharekhan Customer Care is open between 10 am to 7 pm on weekdays and between 10 am to 4 pm on Saturdays. There is no customer support provided on Sundays.

For any specific complaints, you can get in touch with the grievances officer of Sharekhan. Here are the details:

 

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Sharekhan Customer Care FAQs

Here are some frequently asked questions related to Sharekhan Customer Care. You can get the answers of such queries from here itself rather than getting in touch with the customer support.

What do I get in the Welcome Kit post the Account is Activated?

As soon as your Sharekhan Demat account is activated, you are provided with a welcome kit. It contains a Client Master list, Welcome Letter, DIS or Delivery Instruction Slip, Client Master Form and a Password Envelope.

Where can I check the Brokerage Rate I will be paying?

Once you login into your account, you will see a ‘Reports’ tab. Navigate to the ‘Transaction Report’, followed by ‘Equity’, here you will find a link titled ‘Brokerage Structure’. This page will provide you with the specific information on the brokerage you will be paying to the broker.

For more information, you can check this Sharekhan Brokerage Calculator.

What are the banks I can use in order to transfer funds to Sharekhan demat account?

There is a specific list of banks Sharekhan is connected with. You can check this Sharekhan bank list for more information.

I want to apply in an upcoming IPO. How do I submit the form?

Sharekhan has a network of 1000s of branches across the country. You can choose to submit the form in any of these branches or of course you can submit it online.

How can I change my address?

In case you are looking to change your address in the system, you are required to provide specific documentation. including:

• Valid Address Proof (Voter Id, telephone/electricity bill, driving license etc)
• Valid ID Proof (Passport, PAN card etc)

Also, read Sharekhan Sub Broker Login and if has any query regarding it, you can contact the customer care.

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In order to file a complaint against the broker, use this Stockbroker Complaints portal. Find more information on complaints raised against the broker, you can check this detailed review of Sharekhan complaints.

If you need any assistance in stockbroker selection, feel free to get in touch with us by filling the form below:

 

Sharekhan is present in the following locations across India:

 

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More on Sharekhan

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