Standard Chartered Securities Customer Care

Standard Chartered Securities Customer Care is the back support of Standard Chartered Securities (India) Limited. This is a bank-based full-service stockbroker. It is a wholly-owned subsidiary of Standard Chartered Bank (Mauritius) Limited (SCBM).  

SCBM acquired the company from the Securities Trading Corporation of India (STCI) over 2008-2010. Before this acquisition, Standard Chartered Securities was known as UTI Securities Limited (UTISEL).  

Standard Chartered Security is registered as a trading and clearing member with National Stock Exchange Limited and Bombay Stock Exchange Limited.

Along with this, Standard Chartered Security is also registered as a Depository Participant with Central Depository Services (India) Limited (CDSL) as well as National Securities Depository Limited (NSDL). 

Standard Chartered Securities have 6,145 active clients in 2019 with higher satisfaction due to Standard Chartered Securities Customer Care services.

The client base of Standard Chartered Securities consists of retail customers, high-net-worth individuals, and non-resident Indians.

If you compare the number of active clients of Standard Chartered Securities along with other stockbroking firms, their strength is relatively very low. 

Standard Chartered Securities have a presence over 8 locations through 9 branches across India. This states that it has a low offline presence in the country.

The broking firm aspires to provide simplified investment solutions to the customers so that the customer gets long-term benefits.

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Standard Chartered Securities Customer Care Channels

Standard Chartered Securities customer care is one of the best customer care services to the clients. The limited offline presence of Standard Chartered Securities is taken care of by the Standard Chartered Securities customer care.

The clients can use below-mentioned channels to get in touch with the Standard Chartered Securities customer care

• Toll-free number
• Email
• Offline branches
• Interactive Voice Response (IVR)

The IVR functionality can be used 24*7. It puts no restrictions on the office timings. You can place all the trading, and Demat account queries through IVR. Along with that, you can check your application status, the ledger balance and the buying power using IVR. 

The customers have dedicated relationship managers and portfolio managers to cater to their financial needs. NRIs have a dedicated helpline number. 

The customers can also place the order via the phone at no extra cost. They can secure the trading account by generating the T-pin through Standard Chartered Securities customer care. 

The quality of the Standard Chartered Securities customer care is up to the mark. 

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Standard Chartered Securities Customer Care Details

To make a contact with Standard Chartered Securities Customer Care here are the contact details which you can follow to resolve your issues.

Contact Method	Details
Call	1800-209-2550
Call – NRI Customers	022-61129666
Address
Standard Chartered Securities (India) Ltd
Customer Care Unit 23-25 M.G.Road,
Fort, Mumbai – 400 001

It is always a good practice to save the contact details of the customer care services in case you need urgent assistance in the future. 

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Standard Chartered Securities Customer Care Email

You can contact Standard Chartered Securities Customer Care on the email mentioned here below.

Contact Method	Email Id
Email – Queries	queries@standardcharteredsecurities.com
Complaints or Grievances	customercare@standardcharteredsecurities.com

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Standard Chartered Securities Customer Care Compliance officer

Here are the details of the Customer Care Compliance officer to whom you can contact in case of any issue.

• Name:- Mr. Naynesh Virendra Sampat
• Tel:- 022-61355918
• Email – nayneshvirendra.sampat@sc.com

The Standard Chartered Securities customer care executives are available between 8.30 am to 5.30 pm during the weekdays. They do not provide support services over the weekends and public holidays. 

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Standard Chartered Securities Products and Services 

Standard Chartered Securities offers below-mentioned products

• Equity
• Derivatives
• Currency Derivatives
• Non-Discretionary Portfolio Management Services (NDPMS)
• Margin Trading Facility
• Mutual Funds
• Initial Public Offering (IPO)
• Bonds
• Corporate Fixed Deposits

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Standard Chartered Securities Advantages

Let us have a look at the advantages of Standard Chartered Securities

• The company has a powerful brand value. 
• The Standard Chartered Securities customer care is up to the mark.
• The broking firm has trained and skilled executives to guide investment decisions.

Standard Chartered Securities Disadvantages

Let us have a look at the advantages of Standard Chartered Securities

• Standard Chartered Securities Customer care offline presence is low
• Commodity trading is not allowed
• The broking firm has higher brokerage charges in comparison to its peers. 

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Furthermore, in case you are looking to get started with stock market trading or investments in general, let us assist you in taking the next steps forward.